The Role of AI Chatbots in the Future of Work: The Impact of Chatbots on Human Social Behavior

Dr. Meenakshi Kaushik

Academician (18 Years), Author of 3 Edited Books, India

Short Biography

Dr. Meenakshi Kaushik is a distinguished Professor with over 18 years of experience in higher education, specializing in Human Resource Management and Development. Currently affiliated with the Lloyd Group of Institutions in Greater Noida, she has demonstrated exceptional leadership as a Dean and academic administrator throughout her career.

Her scholarly contributions include multiple publications in international journals and three significant books: “Digital Transformation: Recent Trends and Practices” (Himalaya Publications), “The Mystical Realm of Nidhivan in Vrindavan,” and her latest work “Embracing AI Revolution in Education Industry” (2025), which explores the transformative impact of artificial intelligence on educational paradigms.

Dr. Kaushik has garnered international recognition for her expertise, serving as a keynote speaker and panel chair at prestigious conferences including “ENTENTE 2022” Conference at NIIT University, Neman, ODSIE 2024 in Istanbul and SEMIT 2024 in Ankara , 12th International Conference on Management Practices & Research at APEEJAY School of Management, Dwarka, Publication Chair & as a Keynote Speaker in 2024 International Conference on Education, Psychology and Modern Management (ICEPMM 2024), China and many other conferences and Summits.

Her recent accolades include the LREA Award 2024 from the London School of Digital Business for outstanding contributions to the Education Industry.

 She is also Invited as an Expert for Thesis Evaluation and Viva voce in the Department of Management Aligarh Muslim University (AMU) for Ph.D candidates.demonstrates her commitment to her academic excellence.Dr. Kaushik’s latest book reflects her vision of integrating AI technologies into educational frameworks, building upon her extensive experience in academic leadership and research mentoring.

She can be reached at:

kaushikmeenakshi36@gmail.com or through her professional networks. Also find attached herewith my two pictures whichever you find suitable or if you have any used that.

Abstract

As AI chatbots are increasingly integrating into our professional ecosystems, they are fundamentally reshaping not just how we work, but how we interact with one another in workplace settings. This workshop explores the dual transformation occurring as chatbots become our digital colleagues—while they enhance productivity and streamline communication, they simultaneously influence our social dynamics, emotional intelligence, and interpersonal skills. Dr. Meenakshi Kaushik will guide participants through examining how prolonged interaction with AI systems affects our capacity for human empathy, the evolution of workplace communication patterns, and the critical balance between leveraging AI efficiency while preserving the irreplaceable value of human connection in collaborative environments. Participants will gain insights into navigating this new landscape where the boundaries between human and artificial interaction continue to blur, preparing them to harness AI’s potential while safeguarding the essential human elements that drive innovation and meaningful work relationships.

Next Generation Industrialization with AI: Revolutionizing Healthcare, Finance, and Transportation for Operational Efficiency and Innovation

Harshavardhan Yedla
Wipro LLC, USA

Short Bio

Mr. Harshavardhan Yedla is a seasoned IT professional with 18 years of experience in implementing and architecting digital technologies, having made significant contributions at renowned organizations like Wipro, Persistent & Genpact. His expertise encompasses a broad spectrum of areas including Data Engineering, AI/ML, Cloud Solutions & Business Transformation. Mr. Yedla has successfully led cross-functional teams, managed complex data transformation projects & driven innovative solutions across various domains such as finance, healthcare, and manufacturing & Supply Chain. He has published scholarly articles on advanced forecasting techniques and environmental sustainability and actively contributes as a reviewer for numerous international conferences and journals. His role as a Principal Architect Practitioner has seen him leading transformative projects at prominent companies like Disney+, Zelle, Walmart, GE where he has shaped technology roadmaps and enhanced business processes. Yedla is a Senior Member of IEEE and a Fellow of the IETE & SAS Society, Mr. Yedla continues to drive strategic initiatives and provide thought leadership in the realms of data analytics and digital transformations & AI

Abstract 

Artificial Intelligence (AI) is transforming a broad range of industries, driving improvements in efficiency, innovation, and decision-making. AI is enabling personalized medicine and enhancing diagnostic precision in the healthcare industry. In finance, AI streamlines operations improves risk management, and offers customized services that enhance customer satisfaction. It facilitates hyper-personalization, increases sales, and optimizes supply chains in retail and e-commerce. The manufacturing sector is benefiting from predictive maintenance and autonomous operations, boosting productivity and minimizing downtime. While crop management and resource efficiency promote sustainable farming practices in digital agriculture. AI is widely utilized by the real estate sector for property valuation and smart building management, improving energy efficiency and tenant satisfaction. AI optimizes delivery routes, supports autonomous vehicles, and improves traffic management, lowering costs and increasing safety in transportation and logistics. Public sectors and governments are adopting AI for predictive modeling and policy simulation, leading to better governance. These innovations demonstrate AI’s transformative potential, driving measurable ROI, fostering sustainability, and leading to informative decision-making across industries.

Agentic AI: Revolutionizing Business Intelligence and Strategic Innovation for Agile Organizations

Dr. Ali Bagheri
CEO of META INNOVATION Company, Dubai, UAE

Short Bio

Dr. Ali Bagheri is a lifelong learner, who wants to be the kind of mentor and coach for youngers, that he wish he had at their age. He considers his studies as a tool to create a better life for all people around the world.

Abstract 

In an era where rapid technological advancement dictates market dynamics, organizations must adopt cutting-edge tools to maintain competitive agility. This lecture introduces Agentic AI—a transformative paradigm in artificial intelligence characterized by autonomous decision-making, proactive strategy formulation, and dynamic execution. Unlike conventional Business Intelligence (BI) tools that offer retrospective insights, Agentic AI operates as an active collaborator, enabling real-time predictive analytics, adaptive process optimization, and innovation-driven entrepreneurship.

AI in Manufacturing

Mr. Chirag Agrawal
Novelis Inc. Atlanta, USA
 IEEE Senior Member & 

Short Bio

With over 15 years of leadership at the intersection of Data Science, Artificial Intelligence, and Cloud Transformation, Chirag Agrawal drives enterprise-wide innovation through Generative and Agentic AI. As the Global Head of Data Science at a leading manufacturing organization, he has spearheaded transformative initiatives that solve complex, real-world challenges at scale. His unique blend of engineering rigor—grounded in a Mechanical Engineering background—and advanced expertise in Machine Learning enables him to architect AI solutions that are both technically robust and strategically aligned with business outcomes.

Abstract 

AI Application in Manufacturing Industry. I will review some of the use cases that utilize computer vision, Simulation, AI/ML within the company, and their impact on the industry. This will help other users ask questions and understand the possibilities of implementing machine learning-based use cases in their organizations.

Artificial Intelligent Agents as Digital Co-Workers: Collaboration Between Humans and Machines

CSK

Dr. Kaveri C S.
Department of Management Sciences, Tecnia Institute of Advanced Studies, India

Dr.Saiganesh Photo

Dr. S.Saiganesh
School of Commerce & Management, Dayananda Sagar University, India

Short Bio

Dr. Kaveri has 13 years of experience in teaching, 9 years in research & training and 14 years in administrative roles. She received her Doctorate in Human Resources from Dayananda Sagar University, India. Prof.Kaveri did her Master’s in Business Administration in Human Relations. She has published more than 30 articles in National and International journals and conferences, presented more than 5 papers in India and also actively blogs on Management concepts. Prof. Kaveri has attended workshops in premier institutes like Bangalore University, IFIM and Dayananda Sagar University. She has published a book on Human Resource Management with a publisher in India. She is also the Editor for the book “Futuristic Trends in Management”. She has guided PG students in all her teaching career. Prof. Kaveri has conducted a workshop for PG students on the topic “Struggles faced by candidates as fresher’s”. She has secured Best paper awards, Best paper presenter award and Certificate of Excellence for presenting research papers. She is the Chief Convener for various International conferences, FDPs and MDPs. She has also received the prestigious Certificate of Appreciation from IBIMA, for her services to the academic community by serving on the International Committee Board of the 39th IBIMA International Conference November, 2021, Seville, SPAIN., and 41st IBIMA International Conference May, 2023, Granada, Spain. Prof.Kaveri has also secured three Certifications from Harvard Business Publishing. She has also qualified herself with two NPTEL courses. Currently she is an Associate Professor cum Academic Head at Tecnia Institute of Advanced Studies, New Delhi.

Prof. SaiGanesh has 22 years of experience in teaching, 17 years in research and training. He received his Doctorate in Marketing from Periyar University, India. Prof.Ganesh did his Master’s in Business Administration, Advertising and Public Relations. He has published more than 20 articles in National and International journals and conferences, presented more than 30 papers in India and Malaysia and also actively blogs on Management concepts. Prof.Ganesh has attended workshops in premier institutes like Indian Institute of Management and Indian Institute of Technology. He has produced two PhDs of Bharathiar University and served as examiner for PhD Viva Voce Examination for various Universities. He is in the Doctoral committee for PhD Scholars of Bharathiar University, SRM University, Madurai Kamaraj University, Jain University and Periyar University. He has published a book on Audience Behaviour with a publisher in Germany. He has evaluated more than 35 theses of various universities. Prof. Ganesh has conducted training programs on Research Methodology, Interview skills, soft skills workshops and career guidance programs for many candidates from schools, colleges and NGOs. He has been invited by various colleges as guest to deliver keynote address & lectures on various topics. Prof.Ganesh is in the Editorial Board of many International Journals published from India, Ghana, Nigeria and the USA. He has also coordinated EPGDM Program and working as Registrar, and Professor of Marketing, Dayananda Sagar Business School, Bangalore.  Currently he is Professor of Marketing and Research Guide at Dayananda Sagar University, Bangalore.

Abstract 

A new era of hybrid work is about to begin, in which companies will connect humans and AI agents as co-workers rather than just combining remote and in-person employees. Unlike today’s popular Gen AI tools, these AI agents will be able to make and act on decisions on their own without the need for extensive user input. For instance, they will be able to understand context, adjust quickly to new information, come up with ideas on their own, and even collaborate with human co-workers to complete challenging and diverse tasks. AI agents will soon be able to work alongside humans as real co-workers, not just to supplement them. These hybrid teams promise to open up new avenues for competitive advantage that go far beyond small increases in productivity by fusing human and artificial intelligence skills. This impending change also necessitates careful leadership to strike a balance between AI technologies and human labor to optimize each distinct advantage. This workshop will aim and highlight how AI agents are going to become digital co-workers to humans, with the help of AI how humans are going to use AI to get the best out of it at the same time how careful leadership can strike a balance between machines and humans in various business activities.

Chalkboards to Chatbots: Redefining Teaching in the AI Age

Dr. AbdulQuddus Mohammed
Assistant Professor in Business, Higher Colleges of Technology, UAE

Short Bio

Award-winning academic leader with 20+ years in GCC higher education, specializing in AI, HR, and entrepreneurship. PhD & DBA holder with global HR certifications (FCIPD, SHRM-CP, PMP). Published 40+ papers and delivered keynote talks at global conferences on AI, HR analytics, SME innovation, and future of work. Recognized with Sheikh Mansour HR Research Award, ACBSP Teaching Excellence Award, and multiple faculty excellence honors. Proven record of mentoring student startups, leading industry collaborations, and inspiring Gen Z to thrive in the AI-driven future.


Abstract

This workshop guides educators through the transformative journey of adapting and thriving in the AI era. Participants will explore the limitations of current education models, the evolving job landscape, and the future-ready skills graduates need. The session introduces the Thrive AI Model—helping educators shift from content deliverers to student mentors. Attendees will practice prompt engineering, use AI tools for improving productivity in teaching, and discuss ethical implications of AI in education. The goal is to empower faculty to lead AI-driven change while preserving human connection in the classroom.